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FAQ

Welcome to Awelon Holidays at Clarach Bay

Below are the most important things you need to know when booking a private let through us?

Will I have to pay any other costs?
You pay no extra charges as all our prices include all Gas and Electricity.   The total price is per accommodation not the amount of people.

Are passes to use the sites facilities included in the price?
Passes are not included in the price and you can purchase them from reception;

  • £5 weekly or £1 daily passes for adults, children under 17 included on their parents pass for free 
  • Clubhouse is open to all £1 admission charge or free with your passes
  • Free access to the beach
  • Free access to the amusement arcade, shops and restaurants
  • Pay as you go on the mini funfair but admission is free

Please see full details at on our Site Facilities page

Is my holiday let safe?
At Clarach Bay Holiday Village all owners must have yearly gas and electric checks. However we go much further than just basic checks. We have all electric equipment PAT tested to ensure your safety. Carbon monoxide monitors and smoke alarms are installed and in the kitchen is a fire extinguisher and fire blanket. We even supply a small first aid kit for you. With us your health and safety are fully protected.

Will the caravan or chalet be cleaned properly and well maintained?
We have an Excellent 5/5 score from Tripadvisor which you can view at thie links below
Chalet 150

Caravan 187  
So you can be confident that your stay will be clean comfortable and welcoming.

Can we bring our Pets?
We love pets but they are not allowed in our chalet or caravan. Therefore if you have any pet allergies you can book with confidence knowing that you will be fine.

How do I book?
Please go to the top of the page and rest your mouse over the chalets or caravan tab. A drop down list will appear and you can click on full detail pages.

Tab bar

When you are sure which accommodation and which dates you would like to book you will find a link to prices and availability like the one below on each details page. Just click on it to go to the prices & availability page

Clarach Bay Holiday Village

However if you go back to the top of any page and rest your mouse over the tab of the accommodation you want you will see a link to the prices and availability page.

Once you have checked that your dates are available and would like to book you will find a link to book on both the details page and prices page for each accommodation. Just click on the icon as shown below and fill in the form.

Clarach Bay Holiday Village

At the time of booking you can pay a deposit of £50 via credit card or Paypal to secure your booking. This payment is kept as a damage deposit and returned within one week after your departure. Please read our Terms and Conditions which explain how your deposit is returned to you.

If you click on the contact form below with your preferred accommodation and the dates you wish to book and we will send you all the info you need to book and pay.  

If you have any other query Please fill in the contact form below and we will get back to you as soon as possible.